1. INTRODUCTION Welcome to ZipZap Shipping. These Terms and Conditions govern the provision of courier and logistics services to you. By using our services, you agree to these Terms and Conditions.

2. DEFINITIONS

· Company: Refers to ZipZap Shipping

· Customer: Any person or entity using our courier services.

· Shipment: Any document, parcel, or freight consigned to the Company for transportation.

· Prohibited Items: Items restricted or banned for transportation.

· Delivery Address: The final destination of the shipment as specified by the Customer.

3. SCOPE OF SERVICE

3.1 The Company provides international courier services, including pickup, transportation, and delivery (dependent on the discretion of company).

3.2 Service availability may vary depending on geographic locations and regulatory requirements.

3.3 The Company reserves the right to refuse any shipment and delivery at its discretion.

4. CUSTOMER OBLIGATIONS

4.1 The Customer must provide accurate details, including the recipient’s name, address, and contact information.

4.2 The Customer must ensure that shipments are properly packaged to prevent damage during transit.

4.3 The Customer is responsible for ensuring that the shipment complies with all applicable laws and does not contain prohibited items.

5. PROHIBITED ITEMS

5.1 The following items are not accepted for transportation:

· Hazardous materials and explosives.

· Perishable goods without proper handling instructions.

· Currency, precious metals, and valuable documents (unless declared and insured).

· Illicit substances, firearms, and other illegal goods.

5.2 If a prohibited item is discovered, the Company may refuse or dispose of the shipment without liability.

6. CHARGES AND PAYMENT TERMS

6.1 Shipping rates are based on weight, dimensions, destination, and service level.

6.2 Customers must pay shipping fees before dispatch, unless otherwise agreed.

6.3 Any additional charges, including customs duties and taxes, are the Customer’s responsibility.

6.4 Late payments may result in penalties or suspension of services.

7. DELIVERY TERMS

7.1 Estimated delivery times are not guaranteed and may vary due to unforeseen circumstances.

7.2 The Company is not responsible for delays caused by customs clearance, weather, or force majeure events.

7.3 If the recipient is unavailable, the Company may attempt redelivery, charge for storage and after 15days the item will be discarded.

8. LIABILITY AND CLAIMS

8.1 Our Service is provided "as is" without warranties of any kind. We are not liable for any damages, losses, or breaches resulting from the use of our Service, except where required by Jamaican law.

10. FORCE MAJEURE

10.1 The Company is not liable for service failures due to unforeseen events, including natural disasters, strikes, government actions, or technical failures.

11. DATA PRIVACY

11.1 The Company collects and processes personal information per applicable data protection laws.

11.2 Customer data is used solely for service delivery and is not shared with third parties without consent, except as required by law.

12. AMENDMENTS

12.1 The Company reserves the right to update these Terms and Conditions at any time.

12.2 Continued use of services after updates constitutes acceptance of the revised terms.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.